Inbound services

CCBG knows what makes a great inbound call center service. The key to successful inbound service is having customer service representatives who really understand your product or service. We recruit, hire, train, and manage these professionals for you who have the natural skills to deliver exceptional customer care while generating more revenue for your business.

All our call center representatives have undergone a training which covers familiarization with the client’s systems and processes, accent neutralization, and audio or video-based exposure to the job and the environment they are working. Whether it is customer service, order taking, issue resolution, billing inquiry, or customer care, our inbound call center services are seamless and transparent to your customers as an extension of your company.