Privacy Policy

PRIVACY POLICY

General

This privacy statement (together with any additional data privacy notices on our JOB SITES or in targeted e-mails) explains how Customer Care BG EOOD collects and uses the personal data of applicants for employment, clients and business contacts, including visitors to our websites. Any changes we may make to our privacy statement in the future will be posted on this page.

In plain language – we are committed to maintaining your privacy while providing you services and by creating a valuable, robust website to provide you with an effortless customer experience, as well as customized services and information.

If you have any questions now or during your visit, please contact us at office@ccarebg.com

We will post any changes to this privacy statement on our website. This privacy statement is effective December 1, 2015.

What personal data do we collect?

Personal data is information that identifies you as an individual.  Customer Care BG EOOD collects certain types of personal data at http://www.CustomerCareBG.com (our “website”) and offline in connection with the services we provide.

We collect personal data from you, such as your name, telephone number, e-mail address, only when you voluntarily provide it to us.  In order for you to take advantage of particular opportunities provided by us (for example, to subscribe to our newsletter, request information from us), we may require that you furnish personal data.

Your privacy on Customer Care BG’s website

The primary purpose of Customer Care BG’s website is to be a dynamic resource and business tool to help you learn more about Customer Care BG EOOD. We want you to feel secure when visiting our website and are committed to maintaining your privacy when doing so.

What information do we gather?

Customer Care BG EOOD collects information at its website in two ways: (1) directly (for example, when you provide information to sign up for a newsletter ); and (2) indirectly (for example, through our website’s technology).

We may collect and process the following information:

Information that you provide by filling in forms on our website. This includes subscribing to services and newsletters. Pages that collect this type of information may provide further information as to why your data is needed and how it will be used. It is completely up to you whether you want to provide it.

If you contact us, we may keep a record of that correspondence.

We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Our website collects information about your computer, including (where available) your IP address, operating system and browser type, for system administration, to filter traffic, to look up user domains and to report on statistics.

Details of your visits to our website, the pages you view and resources you access or download, including but not limited to, traffic data, location data, weblogs and other communication data. Please see the Cookies section below for more information.

When this information relates to or identifies you, we will treat it as “personal data.”

How do we use information that we collect from the site?

We use personal data to provide you with information you request, process online job applications, and for other purposes which we would describe to you at the point where it is collected or which will be obvious to you. For example:

To fulfill your requests articles, newsletters or other content.

For surveys or research questionnaires.

To personalize your experience at our website.

To contact you for marketing purposes where you have agreed to this.

We analyze your IP and browser information to determine what is most effective about our website, to help us identify ways to improve it and make it more effective.

What About “Cookies”?

The term “cookie” refers to files that are transferred from a website to your computer’s hard drive. The purpose of cookies is to enable us to track your activities on our website. Cookies help us remember who you are. They work in the same fashion as the clerk in a store you visit on a regular basis. The store clerk may not necessarily know your name, but he or she recognizes that you have been in the store before and may remember what you usually purchase while you are in the store. Cookies permit us to gain the same kind of information about you and enable us to provide you with more efficient and personalized service. For example, for sites that require registration, a cookie file can be stored on your computer enabling you to skip the registration process on subsequent visits..

Some (usually newer) versions of Web browsers allow you to decide whether or not to accept cookie files and some programs notify you when a website is about to deposit a cookie file on your hard drive. If you decide not to accept cookies, you may not be able to successfully navigate some portions of a website.

Customer Care BG uses cookie files for marketing purposes . We do not use cookies to retrieve information from your computer.

Will we share your personal data with outside parties?

Customer Care BG EOOD may store, use, and disclose personal information as authorized or required by applicable law, including making disclosures that are necessary or advisable to: (1) protect the rights, health, safety, or property of Customer Care BG EOOD or others; (2) to perform analysis that we may use to improve our website or services; (3) allow for lawful security related investigations or law enforcement investigations; and (4) comply with applicable laws, regulations, or other lawful requirements.

Except as stated above, Customer Care BG EOOD will not transfer, exchange, license, sell, lease, or otherwise disclose your personal information without your approval; however, Customer Care BG EOOD may collect and/or provide aggregate statistics about Customer Care BG’s website and website visitors to other parties. We will not sell personal data to third parties. We may transfer personal data to our contracted service providers and advisors who may be located in other countries. Before we do so, we take steps to confirm that your personal data will be given adequate protection as required by relevant data protection laws and Customer Care BG’s internal policies.

What about sensitive personal data?

We do not generally seek to collect sensitive personal data through this site. In the limited cases where we do seek to collect such data, we will do this in accordance with local data privacy law requirements. If you choose to provide us with unsolicited sensitive personal data, you consent to our using the data, subject to applicable law as described in this privacy statement. The term “sensitive personal data” refers to the various categories of personal data identified by European and other data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent. These categories may include personal identity numbers, financial account information, racial or ethnic origin, political opinions, religious, philosophical or other similar beliefs, membership of a trade union or profession or trade association, physical or mental health, biometric or genetic data, sexual life, or criminal record (including information about suspected criminal activities). Sensitive personal data may be collected and used in the context of your employment application and relationship with Customer Care BG, to provide you with services you request, or to perform analysis that we may use to improve our website or services and may be shared with our service providers for these purposes.

What about data security?

We take reasonable steps to maintain the security of personal data collected via Customer Care BG’s website. You should understand that the open nature of the Internet is such that information and personal data may flow over networks connecting you to our systems without security measures and may be accessed and used by people other than those for whom the data is intended.

Our site may, from time to time, contain links to and from the sites of our partner networks, advertisers and affiliates. If you follow a link to any of these sites, please note that these sites have their own privacy policies and that we do not accept any responsibility or liability for these policies or sites. Please check these policies before you submit any personal data to these sites.

How will your personal data be processed?

We have internal policies in place to provide mdximum protection in our organization.

Retention of your data

We will retain your personal data for as long as needed to provide services to you and as further needed for us to comply with our global legal and contractual obligations.

Your rights

You are entitled to know whether we hold personal data about you and, if we do, to have access to that personal data and require it to be corrected if it is inaccurate. In some circumstances, you may have the right to oppose the use of your data or have your data deleted. You can do this by contacting us at office@ccarebg.com.

We do not collect or maintain information from those we actually know are under 18 years old and no part of our website or services is intended for anyone under 18 years of age. By using the website, you represent that you are 18 years of age or older.

I have a question or complaint

If you can’t find what you’re looking for here, or have a concern about our use of your personal data, please by contact us at office@ccarebg.com.

Contacting Us

If you have any questions regarding this privacy statement, please contact us by email at office@ccarebg.com, or please write to the following address:

Customer Care BG EOOD

1784 Sofia 

11 Magnaurska shkola Str.

Customer Care BG EOOD will work with you to resolve any concerns you may have about this privacy statement.